Wednesday, 6 April 2005

Listen! It is a national disease.

So, almost everyone is proud of Siti Nurhaliza or so it seems. Great performance, but that is not the main topic for today. Today's entry is about Malaysians, especially the Malays and punctuality.

Let's take the RAH concert for example. Undoubtedly, everyone involved was on a tight schedule, but for a concert this big, time management is the one of the priorities. If it was 5 or 10 minutes late, people will not make such fuss.

Yet, when it was almost half an hour later, that was considered a poor management. I know we have all sorts of protocols to observe, so we had to wait for the Sultan to mingle around and then be seated first. Kalau dah pukul 7pm pun dok kat luar lagi jumpa Datuk ini, salam Datuk itu, macam mana nak start on time? Next time, get all these VIPs to come, say one hour earlier, so they can do their celebrity pose and be seated 5 minutes before the scheduled show begins. Kalau lambat jugak, employ me as the timekeeper and I'd shoot their toes to get them going.

On many occasions, Malaysians tend to waste precious time before a business meeting catching up with friends and colleagues. There's nothing wrong with that. Sometimes, while we are waiting for a chairperson or VIPs to arrive, that's the only time we have to meet other people. However, most of the time, these people dah la datang lambat, lepas tu nak sembang sembang dulu. Salam orang sana sini and by the time meeting nak start dah rugi setengah jam.

A friend in EX mentioned that her supervisor dah faham sangat with perangai budak-budak Malaysia. Tak ada yang tidak lambat, malah semuanya lambat lambat belaka. Sometimes, I feel sad because that is the image that we portray to the world. Is that what we call profesionalism?Why can't we be punctual? How many times were you waiting for friends at the mall, for them to turn up one hour later?

Is it the tidak-apa attitude that shape our mentality? It has become a norm for Malaysians to be late in almost everything. Where does it all go wrong? Was it our education system? or was it our upbringing? When I first went back to Malaysia, I was so determined to work in an ethical way and be punctual. It all went the way I wanted in the first year, but gradually I got infected with this cultural disease. In fact, I think punctuality is a national disease. I felt bad, because I knew that wasn't the real me but because the society accepted the behavior, I soothed myself with that excuse. Even then, I was still one of the people who will arrive early at a meeting or gathering. These days, at least I'm back on a normal turf.

So, how do we change the behavior?Maybe it all should start with our leaders. The PM should always be on time and show this example to his Mentris and the Mentris should do the same to their SUKs. Thus, it become a chain reaction that would probably yield a very positive result. Forget the tete-e-tete, and go straight to work. You can have it after the meeting or over lunch. Or else, come earlier.

If you're your own boss or a manager somewhere, then start within yourself and teach your mind to be punctual. Over time, people will understand your work ethics and they may follow. Remember, small steps make a big difference.

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